Refund policy

Refund Policy

Last updated: October 1, 2026

Every Sweetiepie Apparel product is printed on demand and made to order just for you. Because each item is custom-produced, all sales are final.

We do not accept returns and do not offer refunds for change of mind, wrong size ordered, or dislike of the product. Please check the size chart on each product page before ordering.

We will replace or refund your item only if:

- it arrived with a manufacturing or printing defect,

- you received the wrong product or size, or

- it arrived damaged in transit.

To file a claim, email info@sweetiepieapparel.com within 14 days of delivery with your order number and clear photos of the issue.

If your claim is approved, we will replace the item or refund it, at our discretion. Original shipping charges are non-refundable unless the mistake was ours.

No return shipment is required. Because every item is made to order, clear photographic evidence of the defect, damage, or error is enough to process your claim — you do not need to ship anything back, and there are no return shipping costs.

Approved refunds are issued to your original payment method within 5 business days of claim approval. Your bank or card issuer may take additional time to post the refund to your account.

European Union Customers (Netherlands, France, Germany, United Kingdom)

In accordance with EU consumer protection laws, customers in the European Union have the right to cancel their order within 14 days of receiving their item, even if the item is not defective. To exercise this right, contact us at info@sweetiepieapparel.com within 14 days of delivery with your order number.

Because our products are custom printed on demand, return shipping for EU cancellations is the responsibility of the customer. Please allow 7–14 business days for your return to reach us. Once received and inspected, approved refunds will be issued to your original payment method within 5 business days. Original shipping charges are non-refundable.